Built for catastrophe deployments
Maximize profit in one click.
Adjust more claims while maintaining your on-time inspection rate. Voptia Engine takes tomorrow's claim list and create efficient plans, with skill-aware timing, certainty on a dial, mid-day replanning and licensing checked automatically.
Free pilot • We can simulate a real day
claims actually closed
time behind the wheel
chance the day ends as promised
An elegant answer to “who goes where tomorrow?”
Carriers buy an IA firm's cycle time and on-time performance. Voptia's advanced scheduling algorithm finds the sweet spot between the claim list and the windshield, so your firm adjusts more claims a day while the on-time inspection rate holds.
Claim system
Straight from an IA firm's claim system or a spreadsheet, nothing re-keyed.
Dispatcher
One click, every adjuster's day, odds included.
Adjuster
Start and end anywhere, with times that fit who's going.
Policyholder
The promised window is the window kept.
Build tomorrow's day in one click
Voptia handles industry-specific constraints to generate a schedule no human dispatcher could have imagined, in a matter of seconds.
See all features
One-click build
Every adjuster's day: order, timing and assignment, from the claim list an IA firm already has
Licensing
Adjusters are only sent to states where they're licensed, checked automatically on every plan
Start and end points
Home, hotel, office: a different place at each end of the day, per adjuster
Appointment windows
Adjusters are assigned efficiently into the time windows the policyholder is available
Hours and breaks
Stays inside the working hours each adjuster wants, with legal breaks when enabled
Protect your firm's reputation before dispatch.
A 60-minute roof runs 45 some days and 90 on others. Ordinary scheduling packs the day as if every job lands on the average. That's how a plan which looks perfect at 6:00 p.m. falls apart by 2:00 p.m. Voptia Engine plans the day around the spread of inspection times, and shows the odds before dispatch.
A veteran and a new hire are not the same 60 minutes.
On the same hail claim, a twelve-year adjuster is out in 40 minutes and a first-season hire needs 75. Voptia holds a service time per adjuster, so the plan changes depending on who is sent.
Industry-leading capabilities.
Building the day
- One click builds tomorrow's plan for every adjuster on the roster.
- Maximizes the profit inside the hours available, while cutting driving time and fuel. When there are more claims than hours, it takes the high-value ones first and tells you what it left behind.
- Honors appointment windows the policyholder or carrier agreed to.
- Flexible start and end points per adjuster: home, hotel, office, or a different place at each end of the day.
- Varying inspection times by adjuster.
- Stays inside the working hours each adjuster desires, with breaks inserted if you want them.
Making it hold up
- Plans that survive one thing running long instead of collapsing like dominoes.
- You choose the certainty level. Try 90% and see how many claims your firm can carry without the day falling behind.
- Success odds and lateness risk shown up front: for the whole firm, for each adjuster, and for each individual stop.
- Routes that reflect real traffic patterns.
- Meal and paid rest breaks that follow the law of the state being worked, automatically if you turn it on.
- Licensing respected automatically, so adjusters are only sent to states where they're licensed.
When the day changes
- Instant re-planning when new claims land, mid-day, in seconds.
- Map and dashboard views of every optimized route.
- Connects to the claim management system your office already uses. We can connect to your system, or you can upload a CSV.
- Web dashboard to upload a CSV, see every location on the map, and run the optimization.
- Potential return of +500%, depending on how your firm dispatches today.
- Paid monthly per adjuster, so it stays a variable cost and your cash flow stays positive.
Reads the assignments where they already live
Connect the claim management system your office already uses, or upload a CSV from the web dashboard. Either way nobody re-types a single address.
# push tomorrow's assignments curl -X POST https://api.voptia.com/v1/plans/2026-08-13/assignments \ -H "Authorization: Bearer $VOPTIA_KEY" \ -F "[email protected]" # build the day at 90% confidence curl -X POST https://api.voptia.com/v1/plans/2026-08-13:optimize \ -d '{ "confidence": 0.90, "respect_licensing": true }'
It reads the assignments where they already live, so the office workflow doesn't change.
Drop a spreadsheet into the web dashboard and run the optimization from the same screen.
See every location on the map, every route on the dashboard, and per-stop lateness risk on both.
New claims land mid-day and the remaining schedule re-plans around them in seconds.
The bill moves with its roster, every month.
When a deployment ends and the roster shrinks, so does the bill.
Standard
One optimization a day. Right for firms with a steady daily assignment flow that plan the next day in the evening.
- 1 optimization per day
- Every planning feature included
- Certainty dial and risk reporting included
Pro
Up to ten optimizations a day. Right for firms that need to absorb new assignments and schedule changes as the day moves.
- 10 optimizations per day
- Re-plan mid-day as claims and appointments change
- Everything in Standard
Enterprise
No limit. Right for catastrophe response, where the file count moves hourly and every change is worth a fresh plan.
- 50 optimizations per day, any time of day
- Re-plan after every single change
- Everything in Pro
Billed in arrears
Every month, billing is based on the number of adjusters actually optimized.
Scales with the storm
Ramp to 200 adjusters for a hurricane, drop to 20 in the quiet season, pay accordingly.
How little it takes to break even.
Enter your roster and your visit economics. We show the extra visits per month your firm would need for Voptia to pay for itself, and how small that is next to the volume your firm already completes.
As a general rule, firms replacing a manual dispatch process see a double-digit uplift, which is why the real ROI often lands in the 3-10x range rather than anywhere near break-even.
The 3-10x range is an illustration of what firms replacing a manual process could achieve. It is not a promise, a guarantee of results, or a forecast for any specific firm. What an IA firm could actually get back depends on how it dispatches today, its claim mix, how spread out its territory is, and how closely its adjusters follow the plan. Research has, however, shown empirically that humans are almost never able to outperform an algorithm, even on fairly simple route optimization problems. Adjuster dispatching involves a much more complex web of constraints, so the algorithm's advantage is generally expected to be even larger.
Frequently asked questions
Who should consider Voptia Engine?
Even on simple route-optimization problems, algorithms have been found to produce routes on the order of 15–30% more efficient than those made by humans [1, 2]. On that basis, an IA firm that adopts Voptia Engine may be able to fold into the day's schedule claims that would otherwise have been left out. In theory, firms with more than five adjusters, or firms that still assign adjusters by hand, have more room to see that difference in practice.
[1] MacGregor, James N., and Tom Ormerod. "Human performance on the traveling salesman problem." Perception & Psychophysics 58, no. 4 (1996): 527–539. https://doi.org/10.3758/BF03213088
[2] Raff, Samuel. "Routing and scheduling of vehicles and crews: The state of the art." Computers & Operations Research 10, no. 2 (1983): 63–211. https://doi.org/10.1016/0305-0548(83)90030-8
Can we try it before we commit?
Yes. A free pilot is available. Leave your details and we'll follow up with a demo and a pilot. We can simulate a day your firm already worked, using dummy or anonymized data if you prefer, and send back the routes, the stops it would have added, and the on-time odds.
There is no annual commitment. Billing is monthly, based on the adjusters you actually optimize.
Is Voptia Engine easy to use?
The whole workflow is: open it, click it, send it. There is nothing to draw, nothing to drag, and nothing to re-key. A dispatcher who can read a claim list can build tomorrow's plan on their first evening.
How does it save my firm money?
High-quality scheduling (sequence, timing, and routing) raises closed claims per adjuster without hiring, without new licenses, and without touching the fee split.
Because each adjuster is assigned as many claims as possible while driving distance is kept to a minimum, adjuster satisfaction should rise too.
Use the ROI simulator above to see how few extra visits it takes to break even.
Which plan should I choose?
Standard is right for firms with a steady daily assignment flow that plan the next day in the evening, with one optimization a day.
Pro suits firms that need to absorb new assignments and schedule changes as the day moves, with up to ten optimizations a day.
Enterprise is for catastrophe response, where the file count moves hourly and every change is worth a fresh plan.
Does it connect to our claim management system?
Yes. Voptia Engine can connect to your claim management system, or you can use Microsoft Excel files (.xlsx or .csv). If you'd rather not integrate on day one, upload a CSV from the web dashboard and run the optimization from the same screen.
Is there a setup fee?
No.
How does it handle licensing and state break rules?
Licensing is checked automatically, so an adjuster is scheduled into a state they can work. Meal and paid rest breaks automatically follow the law of the state being worked when this functionality is enabled.
Can it read files made in Microsoft Excel (.xlsx or .csv)?
Yes.
Why does this cost more per month than other route optimizers?
Because Voptia Engine is specifically crafted for IA firms and uses advanced statistical methods to run optimizations that general-purpose route optimizers can't. Cycle time and on-time inspection rate matter enormously to an IA firm, for example, and as far as we know no other system lets you set adjuster-specific inspection durations and dial route certainty up or down the way Voptia Engine does.
Run the ROI simulator above to see what that can be worth to your firm!
Let's simulate a real day!
Leave your contact details. We'll follow up with a demo and a free pilot so that you can see the efficiency of Voptia Engine.